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575 Levering Los Angeles, California 90024 August 26, 2002
Dear Dr. Oleary:
There have been several cases of abuse of due process in peer review, including the cases of Dr. Stephen Whitlock Smith (www.stephenwhitlocksmith.org) and Dr. Eric Gluck, JCAHO Case #18297, as reported at the web site of the Semmelweis Society, www.semmelweissociety.net.
As it happens, I have worked with both these doctors, having met with The Honorable James McDermott, M.D. in 1998 to discuss the reprisal incarceration of a whistle-blowing physician on a Federal psychiatry ward (Dr. Smith), and having operated with the other doctor (Dr. Gluck) on several occasions such that I am astounded he has not been re-instated with full surgical responsibilities. I have also been the victim of reprisal for testifying for this doctor, as reported to my Congressman (1).
What will the Joint Commission do to enforce due process in peer review, to stop credentials libel? If the answer is 'nothing', then present and future doctors, especially those who are considering military service, need to be so advised.
Sincerely,
Henry E. Butler III, M.D., FACS
cc: The Honorable Henry Waxman The Honorable James McDermott M.D. Dr. Verner Waite, Founder, Semmelweis Society
Enclosures (1) 1: Letter, Representative Waxman
February 2002 letter requesting Whistleblower Protection
David.Rapallo@mail.house.gov Zahava.Goldman@mail.house.gov Date: 02/01/2002 12:37pm
Naval Hospital Camp Lejeune North Carolina 28547 February 1, 2002
The Honorable Henry Waxman United States House of Representatives Washington, D.C. 20510
Dear Representative Waxman:
I am writing as a constituent on Active Duty to request assistance. Last year I reported to Representative James McDermott a case of the denial of due process in the treatment afforded a colleague at another facility (Enclosures 1-3). I was advised to write my own Congressman should I ever be subjected to reprisal myself. I am writing to report witness-tampering and reprisal against myself following my testimony at a purportedly "Full and Fair Hearing" on behalf of said colleague. I request whistle-blower status (Enclosure 4).
Sincerely,
Henry E. Butler M.D., FACS Medical Corps, United States Navy Camp Lejeune, North Carolina
Enclosures (6)
1: Email 10/26/01 to Mrs. Sanders: Witness Intimidation 2: Email 10/29/01 to Mrs. Sanders and Captain Yerkes: Intimidation 3: Email 11/11/01 to Congressman McDermott 4. Reprisal against witness at a medical hearing 5. Reprisal for reporting orders to abandon patients in ER 6: Due Process (2 items) 7. Military Physicians Leave For A Plethora Of Reasons
cc: The Honorable Barbara Boxer The Honorable James McDermott M.D. The Honorable Donald Rumsfeld
Enclosure 1: Letter(10/26/01) Witness Intimidation; Reprisal
October 26, 2001
Dear Mrs. Sanders,
Thank you for your counsel. Please consider this letter as written both to yourself and to Dr. McDermott so that I can claim career protection under Public Law 100-456 as reporting Fraud, Waste, and Abuse to a Member of Congress.
I will also contact my Congressional Representative with regard to the pattern of reprisal I am 'enjoying' after stating I would testify at a purportedly "Full and Fair" medical credentials hearing in Groton last year on behalf of a colleague, Dr. Eric Gluck.
I had requested 'clarification' of an illegal order from my Rater here, Captain Sidney Ranck, not even to talk to the person on whose behalf I planned to appear. Captain Ranck said that one Captain Burkhart of Groton had called Captain Thomas Cullison here to object to the support offered to Dr. Gluck. This is either intimidation, witness-tampering, or both. I do not know what Captain Cullison was told, of course, but he said he had no objection to talking to Dr. Gluck as long as it did not interfere with work. Captain Cullison and I discussed reprisal, and his replacement as CO told me that Captain Cullison had said I was a "Bad officer".
The reprisal my career has sustained to date is:
1. Denial of funding to attend the national surgical meeting while a colleague here was funded. I was told I was not a 'team player';
2. Secret investigation without notice of the serious charges (abandonment of a patient) or the date of the investigation which was furtively conducted while I was away for two days. I was cleared and told of the incident a week after the fact, namely that an investigator had driven here 300 miles one-way from Bethesda without bothering to contact the accused.
Such secret 'Star Chamber' proceeding is not what we have in mind when we swear to defend "the Constitution of the United States against all Enemies, Foreign and DOMESTIC." Civilian doctors considering military service understand what is at stake here;
3. Disapproval of a request for of an age-waiver permitting completion of 20 years on Active Duty, while I am forbidden Release From Active Duty because of serving in a critical specialty;
4. Denial of an opportunity to work at a larger hospital.
5. Disapproval of a request to serve four more years on Active Duty. In my judgment Dr. Gluck's hearing was biased because:
a. All the officers were subject to command influence. All should have been civilians. The Navy has consulted civilians at Harvard, New York, DC General, and Georgetown on other occasions to find doctors to hear cases. Why was that not done, I wonder.
a. In addition, three doctors on this panel were not peers, so this hearing fails to qualify as 'peer review' on two counts: It was biased and it was not properly constituted as a panel of peers.
I told Dr. Gluck of your advice to contact Senator Lieberman. Apparently there is some difficulty getting through one of the staffers, so I suggested Dr. Gluck call you for advice, much as you have assisted Dr. Stephen Whitlock Smith and myself.
Thank you again.
Henry E. Butler III, M.D., FACS Commander, Medical Corps, USNR
Sanders, Jane 206-553-7170, 202-225-3106 jane.sanders@mail.house.gov
Enclosure 2: Disregard For Standards of Conduct, Letter to Mrs. Sanders and to Senior Medical Corps Assignments Officer
Naval Hospital Camp Lejeune North Carolina 28547 October 29, 2001
Dear Mrs. Sanders:
I took the liberty of forwarding Friday's letter to Captain Sandra Yerkes, our Senior Medical Corps Assignments Officer. Like Dr. McDermott and myself, she is a psychiatrist and keenly aware of the dangers of possible abuse of same, as in the case of Dr. S. W. Smith who was imprisoned on a military psychiatry ward after reporting substandard care to an Inspector General. Dr. Smith and I met with Congressman McDermott in April, 1998 to discuss his case.
If my attempt to complete my Navy career fails, I will request another Interservice Transfer or resign my commission, which is what my family advises. Unanswered reprisal of this kind for participating in a supposedly "Full and fair" hearing has a chilling effect on retention and recruitment, as suggested some years ago by Senator Glenn in my wife's case of credentials tampering, and needs to be prevented.
The best way to prevent such abuse is publicity--televised Congressional hearings showing several officers in white uniforms. I would be happy to be among them. I would like to make clear that the issue here is not the Navy, but the abuse of the Navy's ideals by a few individuals. The Navy is an honorable organization. Reprisal for objecting to Captain Ranck's illegal order not to talk to another American citizen is wrong, just as cheating at the Naval Academy is wrong, just as defaming and suspending Dr. Gluck is wrong. Only a few midshipmen cheated. Similarly, most officers would not commit reprisal. So, at issue is what leaders do when they have to discipline their own--that is the measure of leadership. If they refuse to do the right thing, then many of us will have to serve elsewhere.
As Oliver Wendell Holmes said, "A man must share the action and passion of his time, at peril of being judged not to have lived."
Henry E. Butler III, M.D., FACS
Enclosure 3: Report of Fraud, Waste, Abuse to Congressman McDermott
Naval Hospital Camp Lejeune North Carolina 28547 November 11, 2001
The Honorable James McDermott M.D. United States House of Representatives Washington, D.C. 20510
Dear Congressman McDermott:
Having witnessed what I believe to be violations of prohibitions against fraud, waste, and abuse, I respectfully request both DODIG and Congressional investigations of the treatment afforded Dr. Eric Gluck, USNR, of Groton, Connecticut, with particular attention to:
A. Possible conflicts of interest under the local Tri-Care contracts with respect to Post Retirement Employment and Off-Duty Employment (moonlighting), and,
B. Career protection for myself under Public Law 100-456, as amended, written by yourself and Senator Boxer.
I would be happy to travel to Washington at my expense to discuss these matters.
I believe that Dr. Gluck's skill and potential contribution to the health of patients covered under Tri-Care have been wasted. He is a fine surgeon. I have operated with him approximately 12 times, perhaps more than any other Navy surgeon, and would happily have him operate on my family and myself. The loss of his services may be costing the taxpayers over $500,000 per year. Both DOD IG and GAO investigations are in order, because more than toleration of abuse and waste are at issue: The treatment afforded him is demoralizing to other military surgeons. Recruitment and retention are issues; Anti- Semitism may be an issue in the serial apparent harassment afforded his career as a civilian surgeon new to the Navy. This matter may be a lesser version of the Dreyfus Case.
I also believe there has been reprisal against myself (See below) for testifying on his behalf at a "Full and Fair" hearing last year. I was declared not be a "team player" and was called a "bad officer" as reported to my incoming CO. Captain Sandra Yerkes, the Navy's Senior Medical Corps Assignments Officer, kindly approved my Request for Age Waiver and informs me that the Assistant Secretary of the Navy did likewise: I may yet be permitted to complete 20 years on Active Duty. Therefore this "bad officer" will re-apply to serve the remaining 1.6 years beyond his present contract (Item 5, first letter) to complete his career.
In the unlikely event of further apparent reprisal, such as another rejection by my commanding officer or inequitable hardship assignments after Captain Yerkes rotates to a new station next summer, I will report per instruction of Mrs. J. Sanders to my Representative to request investigation on my behalf.
Sincerely,
Henry E. Butler III, M.D. F.A.C.S. Surgeon, Medical Corps, USNR
Enclosure 4 Reprisal Against A Witness At A 'Full and Fair' Hearing
I am a constituent from Westwood, stationed temporarily in North Carolina while my spouse lives 211 miles away in Virginia. In July, 2000 Captain Sidney Ranck was the Deputy Commander at the Naval Hospital in Camp Lejuene, N.C.; he was also my Rater for Fitness Reports when he issued an illegal order that I not converse with Dr. Eric Gluck, a surgeon in Groton, Connecticut who had asked me to testify on his behalf at a "Full and Fair Hearing" as to his competence. Captain Ranck said that the Groton Hospital Commander, Captain Burkhart, had called the (former)Hospital Commander here, Captain Thomas Cullison. When our legal officer, LCDR Andrew F. Blum J.D., (Telephone 910-450-4980) advised me that Captain Rancks order was not legal, I asked for a meeting with him and Captain Cullison. The four of us discussed the matter. Captain Cullison said it was all right to talk to Dr. Gluck. However, approximately one month later, I was denied routine funding to attend the premier national surgical meeting while a colleague here was funded in the usual fashion. The elected Chief of the Medical Staff, Dr. Kevin Delahanty, when asked about the denial of routine funding designed to keep doctors up to date, said that because I was not a team player, the funding had been denied. He did not say how he arrived at this opinion.
A second instance of reprisal occurred three months later. I was accused of abandoning a patient and was secretly investigated (without notice)--despite the fact that Captain Cullison had himself not only observed me treating the patient in the ICU but had also been introduced by myself to 5 members of her family at ~3:20 P.M. on 6 January 2001.
The secret investigator was Captain Michael Malanoski. He drove 300 miles one way here from Bethesda to spend two days while I was out of town, never announcing that he had been here or spontaneously offering to state his findings. Upon learning that he had paid me a visit, I called him. The secret investigator is also our surgical specialty advisor to the surgeon general. He said I had not abandoned any patient and that there were no charges to address. I told him I found the entire sequence disturbing and fundamentally un- American, to quote Senator Boxer, as a secret trial without notice. Notice is the barest element of due process.
Nonetheless, he told me that because of this 'trouble' with Captain Cullison that I may not return to Portsmouth, Virginia where my wife lives, because the above-sequence sets a 'bad example' for doctors-in-
training. I replied that if defending one's reputation or that of a colleague is deemed unacceptable as a model for doctors in training, then Captain Ranck's illegal gag order therefore will de facto be allowed to stand and convey its 'chilling effect' on both the public perception of military 'justice' and on the retention and recruitment of doctors.
Intimidating a witness at a supposedly "Full and Fair" hearing is in the best tradition of 'secret military tribunals' which we claim to deplore in this country. The argument that defending the rights of others sets a 'poor' example is patent: It is either bias or a shill for wanting to divide the organization into a favored inner cadre rarely given harsh duty, and an outer cluster of 'worker bees' perpetually vulnerable to separation. It is, in a word, no way to run the World's Finest Navy. The Officers' Commissioning Oath is to "...defend the Constitution of the United States against all enemies Foreign and DOMESTIC."
I respectfully request Congressional investigation/confirmation of these matters (Enclosures 1-4) and corrective legislation to protect physicians from libelous peer review, credentials reprisal, harassment, and even confinement (Enclosures 5) so as to encourage them to remain on Active Duty in a time of war (Enclosure 7). Should private legislation be required to preserve the pay, position, and pension of whistleblowers not otherwise protected by PL 100-456 as amended, I respectfully request such legislation for others as well as for myself.
I have been told (Enclosure 4) that I am a 'Bad Officer' because of the 'trouble' engendered by supporting the due process rights (Enclosure 6) of a colleague, that as a 'Bad Influence' on younger doctors I may therefore not return to work at a hospital near where my spouse and parent temporarily reside. For compassionate reasons, I request to remain in my present assignment, if I am not to be permitted to move to the Portsmouth Naval Hospital 100 yards from where my spouse lives, until my mother there has died.
On a larger scale, Congressional hearings may be in order to see whether the present Tri-Care law is a disincentive for military doctors to be allowed to treat patients at all, because of costs to the for-profit Tri-Care corporations with which the government has contracted. Were these organizations non-for-profit, there would be no ethical The incorporation of the 'HMO model' may create a conflict of interest in which officers soon-to-retire are contracting with private for-profit corporations (Humana, Aetna, Anthem, Cigna, etc.) with which they seek employment following their retirement from Active Duty. This may, de facto, be a kind of "Enron Medicine", with multiple layers of self-serving bureaucratic waste which taxpayers should not support.
Enclosure 5: Reprisal for reporting orders to abandon ER patients
This letter is a formal request for Whistleblower Protection for two Active Duty Physicians in deployable specialties who have reported being under medical credentials reprisal by certain elements of their respective commands.
Whistleblower Protection Request Case # 1: Stephen Whitlock Smith, MD, Lieutenant Colonel, Emergency and Internal Medicine Physician on Active Duty with the US Army Medical Corps
Whistleblower Protection Request Case #2: Eric Gluck, MD, Lieutenant Commander, Laparoscopic Surgeon on Active Duty with the US Navy Medical Corps
Details follow
---------------------------------------------------------- 30 January 2002
General Richard B. Myers Chairman of the Joint Chiefs of Staff The Pentagon Washington, DC 20318-9999 Telephone 703-697-4272, FAX 703-697-8758
Subject: Could Wartime Retention of Army Doctors Be Harmed by Credentials Reprisal of US Military Physicians in the Deployable Specialties of Emergency Medicine and Surgery?
Joint Request for Whistleblower Protection for Two Active Duty Physicians
Dear General Myers:
This letter is a formal request for Whistleblower Protection for two Active Duty Physicians in deployable specialties who have reported being under medical credentials reprisal by certain elements of their respective commands.
Whistleblower Protection Request Case # 1: Stephen Whitlock Smith, MD, Lieutenant Colonel, Emergency and Internal Medicine Physician on Active Duty with the US Army Medical Corps
Sir, you already know my case from my correspondence to you of 8 January 2002, and todays report is my update containing new evidence that apparent violations of Regulation and Statute have indeed occurred.
In summary, I am a Vietnam Conflict and Desert Storm Veteran. I received all of my medical training from the US Army: Medical School Army Scholarship at George Washington University, Residency Training in Internal Medicine at Fort Gordon, and Residency Training in Emergency Medicine at Madigan Army Medical Center, Fort Lewis, Washington, where I am presently assigned.
I was Major General Kevin Kiley's Chief of Emergency Medicine at Landstuhl and reported to him and others the following dangers to our emergency patients: 1) Orders by his subordinates in his name for physicians to abandon care of critically ill patients 2) Repeated maintenance failures of beeper systems contributing to the unnecessary brain injury of a child 3) Repeated maintenance failures of obsolete ambulances, while new ambulances were being diverted to the black market 4) Later, the death of a two-week-old female infant left to die needlessly against the request of Congressman Henry Hyde (on file with Congressman Dicks and Senator Thurmonds offices)
Department of Defense Inspector General Report number 67218 corroborated my report of cases to General Kiley. The findings blamed two officers under General Kiley's command for the problem (sentinel) cases, and I believe that these officers did not properly inform General Kiley of the facts.
I received a Meritorious Service Medal from Major General Kevin Kiley for my courage in reporting these tragic cases. I learned tremendously after my courageous act of filing a formal Inspector General complaint on behalf of General Kiley's command at Landstuhl. I believe that my actions protected him and his command and the patients from any more sentinel events in that TriCare Region, in ways that are even now being realized.
The interrogations resulting from my original Inspector General report caused some elements of the past Madigan Army Medical Center Command great anger towards me for being the Army whistleblower responsible. Fortunately for my family and me I won the resulting credentials reprisal case that the past Madigan Commander had launched against me simultaneously with the start of the Department of Defense Inspector Generals entry into the Landstuhl case.
The tone changed markedly with Madigans change of commanders. I was awarded Category IV Unrestricted Credentials by the current Madigan Army Medical Center Command and was guaranteed a special rating chain to preserve my Whistleblower Protection. Certain errors in my professional files may have occurred during the same time period as the Landstuhl Whistleblower cases were being reported, and the current Madigan Command promised to honor my Privacy Act rights to correct such errors. Past Army Surgeon General Lieutenant General Ron Blanck respected my Privacy Act and Whistleblower Protection rights by expunging officially some dozens of documents which had been placed unlawfully into my Madigan Credentials records, some by persons unknown or unacknowledged.
During my Privacy Act research, I found that my wartime service records from Vietnam and Desert Storm were missing from various records, and I appealed recently to the same Major General Kevin Kiley, my former Commander and now the Chief of Medical Corps Branch, for assistance. General Kiley has replied that he will assist me.
Meanwhile, a marked and unwelcome alteration to my Medical Credentials File maintained at Madigan Army Medical Center was detected on 14 January 2002. An apparently spurious document was on top of two evaluations of my credentials performance by two past supervisors, while any evaluations by my current official supervisors were missing. The document in question resembles a DA Form 5374-R Performance Assessment. It appears to bear the signature block of an officer very junior to myself who is not in my rating chain, and shows the period covered as 16 July 1999 (one year before the junior officer in question even arrived at Madigan) through 15 July 2001. It shows an X but without the required initials, marking UNSATISFACTORY boxes under the following categories: emotional stability, professional conduct, ethical conduct, leadership, and participation. My title as Acute Care Physician for Department of Medicine is left unmentioned, and the boilerplate insertion in the Comments section reminding of the requirement that unsatisfactory areas should be addressed is left unanswered and blank. There are other variations that make the document stand out as not lawfully constituted, not authentic. I met with COL Virgil Deal, Commander of Madigan, who denied any previous knowledge of the document in question.
Whoever placed such a document in my credentials file, in the Page One position on top of other evaluations of me that I recognized as authentic, did so in a way sure to embarrass the Command if there were an inspection. Moreover, an unsuspecting credentials clerk might possibly read the form over the phone to my future prospective employers.
I respectfully request that my Madigan Army Medical Center Credentials Records be rid of any unlawful documents and restored to the Category IV Unrestricted Credentials as promised by the current Madigan Command in response to my lawful request that the Privacy Act, Whistleblower Protection, and all other guarantees of Regulation, Directive, and Law.
Whistleblower Protection Request Case #2: Eric Gluck, MD, Lieutenant Commander, Laparoscopic Surgeon on Active Duty with the US Navy Medical Corps
Dr. Eric Gluck, a Jewish active duty Navy Laparoscopic surgeon with affiliation to Yale Medical School, was doing Laparoscopic surgery at Groton Naval Hospital for 3 years until 2000, and saved between 2 and 4 million TriCare dollars compared to what civilian physicians would have charged TriCare to perform traditional (non-Laparoscopic) surgery. Previous Navy surgeons assigned to Groton did not have the years of specialty laparoscopic training that Dr. Gluck has. The Navy had agreed to pay Dr. Gluck a $40,000 yearly bonus because the laparoscopic surgical training allows Navy hospital to treat more complicated cases in house. This saves the US Government money.
Reportedly, civilian surgeons at Backus Hospital (Groton, Connecticut) objected to their loss of millions of dollars of TriCare income because an active duty Naval surgeon was doing laparoscopic surgery in house at the Naval Hospital, instead of referring the business to them.
Reportedly, the Commander of Groton Naval Hospital suspended Dr. Gluck's hospital privileges for more than one year, apparently bowing to secret pressure from the civilian surgeons. There is even documentary evidence provided that the Commander ordered the interception of a US Postal Service letter addressed to Dr. Gluck with the apparent motive of causing a lapse in his hospital privileges at Backus Hospital when the letter was delayed until after the credentials renewal expiration date.
Documents are attached which appear to corroborate that the Groton Naval Hospital Inspector General LCDR Helmholz found many violations of Naval Regulations in the way that Dr. Gluck's medical privileges were removed. (See attached Bad Faith Peer Review Ignores Due Process Right Groton Naval Hospital Inspector General Report 8 May 2001.)
Reportedly, the Groton Naval Hospital Commander suppressed the Inspector General report, and apparently disobeyed its direction, refusing to allow Dr. Gluck to volunteer his surgical services in support of the War on Terrorism and is reportedly now threatening Dr. Gluck with Court-Martial on the basis of an anonymous complaint which remains mysterious. Dr. Gluck remains on Active Duty at Groton, but the Commander is still apparently refusing to restore his full credentials and his $40,000 Professional Pay.
Apparent misinformation was provided to Dr. Glucks civilian attorney by the Command: 1) An apparent promise that the civilian attorneys fees would be at least partially paid by the Navy, and 2) A reported communication to the same attorney in the recent past that Dr. Gluck had indeed been paid his Professional Pay, while such pay is in fact still being withheld. The apparent reason for these items of misinformation supplied to Dr. Glucks attorney was allegedly to produce disharmony and financial disagreement between Dr. Gluck and his capable civilian attorney. This has apparently lead to a dispute in which the attorney is suing Dr. Gluck for approximately $100,000 on 4 February 2002.
A summary of issues is the following: 1) Alleged anti-Semitism 2) Alleged fraud, waste, and abuse, and reprisal against a Naval surgeon for saving the US Government more than 2 million dollars 3) Alleged suppression of an Inspector General report 4) Alleged Continuing reprisal against Dr. Gluck, by denial of full credentials and $40,000 yearly Professional Pay, because Dr. Gluck saved more than 2 million dollars of the taxpayer's money in house 5) Alleged false information supplied by Dr. Glucks Command to his civilian attorney to reduce Dr. Glucks credibility with his capable attorney
SUMMARY: Waste, Fraud, and Abuse of Deployable Medical Personnel Resources In the days before 11 September 2001, past Army Surgeon General Ron Blanck estimated that numbers of Army physicians were below 60% of that required to maintain readiness. The specialty training that the US Government has provided to each healthcare provider in deployable specialties like Emergency Medicine and Surgery has cost US taxpayers many tens and hundreds of thousands of dollars over many years. The two cases chronicled in this report indicate that waste, fraud, and abuse in the form of meaningless credentials reprisal is being perpetrated upon military physicians who are utilizing their specialty training to make or recommend quality improvements within the purview of their expertise. Moreover, these happenings involve apparent violations of Whistleblower Protection, Regulations, Department of Defense Directives, Standards of the Joint Commission on Accreditation of Healthcare Organizations, and Statutes, all of which were established to prevent the waste, fraud, and abuse that has been described. Why would physicians with wartime specialty training stay in the military as a career if credentials reprisal were unopposed by law.
As a proud member of your American military organization, and as a Veteran of both the Vietnam Conflict and the Gulf War, I respectfully request your oversight of investigation and your consideration of redress of these wrongs.
Points of contact are as follows: Dr. Glucks home phone 860-448-0287 Groton Inspector General LTCR Helmholz 860-694-4123
Respectfully,
Stephen Whitlock Smith, MD FACEP, FACP (elected 1991, 1994) Lieutenant Colonel, US Army Medical Corps Department of Medicine Madigan Army Medical Center, Fort Lewis Tacoma, Washington 98431 253-968-3528 Stephen.smith@nw.amedd.army.mil
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6. Due Process (2 items)
i) "SHOULD DUE PROCESS BE PART OF HOSPITAL PEER REVIEW?
(Here is an editorial in the Southern Medical Journal, March, 1993 Volume 86, Number 3, pages 368-9, by Scott E. Segall, JD, Judge, El Paso Criminal Law Magistrate Court and William Pearl, MD, William Beaumont Medical Center, El Paso. It might also read, "Should ALL Medical Peer Review Respect Due Process?")
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"SHOULD DUE PROCESS BE PART OF HOSPITAL PEER REVIEW?
Medical peer review is the process by which a committee of physicians investigates the medical care rendered by a colleague in order to determine whether accepted standards of care have been met. The professional or personal conduct of a physician may also be investigated. If the committee finds that the physician departed from accepted standards, it may recommend limiting or terminating the physician's privileges at that institution. If the physician's privileges are restricted for more than 30 days, federal law requires the peer review committee to report that fact to the National Practitioner Data Bank (1).
There is no federal statute that requires peer review committees to observe due process, which the Supreme Court has defined as (1) giving written notice of the actions contemplated, (2) convening a hearing, (3) allowing both sides to present evidence at the hearing, and (4) having an independent adjudicator (2). Prior to the Health Care Quality Improvement Act of 1986 (HCQIA) (3), the effects of an adverse peer review finding were restricted to the hospital involved. Because the HCQIA mandates the reporting of disciplinary actions of peer review committees to the National Practitioner Data Bank, such a report could harm a physician's career throughout the nation (1-4).
Medical peer review is usually based on the screening of medical records, which places physicians with poor record-keeping skills at a disadvantage, and ignores the fact that medical records are often a poor indicator of the quality of care (5). Additionally, there is no requirement that the physician be given notice and an opportunity to be heard, and there is no requirement that members of the peer review committee be unbiased. The HCQIA recommends that the physician should get notice of the allegations, time to prepare for a hearing, a list of witnesses, the right to legal counsel, and an impartial fact finder. However, the act concludes "A professional review body's failure to meet the conditions described in this subsection shall not, in itself, constitute failure to meet the standards of this act)." This failure of the HCQIA to require due process calls into question the fundamental fairness of the medical peer review system.
The reason that due process should be a part of any fact-finding endeavor was stated by Justice Goldberg in SILVER v NEW YORK STOCK EXCHANGE:
'Experience teaches...that the affording of procedural safeguards, which by their nature serve to illuminate the underlying facts, in itself often operates to prevent erroneous decisions on the merits from occurring (7).'
The purpose of requiring due process is to ensure that the actions taken are not arbitrary, capricious, or unreasonable. Where there is no due process, the system invites abuse (8).
Peer review in its current form fails to protect an investigated physician from committee members having an economic or personal bias. Economic bias occurs when a committee member has a financial interest in the outcome. If the challenged physician is a partner or associate, any error that he may have made is likely to be considered to have been unavoidable. On the other hand, peer review has already been used to force a competing physician out of practice (9). Such economic bias denies due process (10). The United States Supreme Court struck down a decision from Ohio's municipal court system in which the judge was partly paid from the fines he assessed. The Court found that the system gave an incentive to rule one way rather than the other (10).
Personal bias is inevitable when coworkers judge each other. Some people are very likable, and others illuminate the room by their absence.
Federal law prohibits a federal judge from hearing cases in which his impartiality might reasonably be questioned or in which he has a financial interest (11). The same standards should apply to member of a peer review committee. The potential for abuse when these suggested procedures are not followed would indicate the need for mandatory due process.
Due process, which is designed to limit these abuses, is not required by the Constitution of the United States unless there is government action that affects a liberty or property right (12,13). The case of PAUL v DAVIS illustrates the legal meaning of property rights as applied to employment (14). The police labeled the plaintiff as a shoplifter and advised local businesses to watch him carefully. The plaintiff sued, claiming that the government was injuring his reputation without due process. The Supreme Court ruled against the plaintiff, but stated that should there be an effect on employment, then such injury would invoke the constitutional protection (14).
The sole reason for reporting the results of peer reviews is to restrict the practices of incompetent physicians. Congress cited the following as the very reason for the act: 'There is a national need to restrict the ability of incompetent physicians to move from state to state without disclosure or discovery of the physicians'...incompetent performance (15).'
The right to practice medicine without a governmental agency erroneously reporting that a physician has been deficient in his actions is a constitutional property right. Rights, even constitutional rights, can be waived by express agreement, or by the failure to assert those rights. State institutions, however, may not make waiver of a constitutional right a condition for employment (16).
In 1986, New York State enacted a system of physician discipline that includes a hearing presided over by an administrative law judge, to ensure due process (17,18). Although this system provides due process, it has the glaring problem of giving control of hospital privileges to lawyers. A far better solution is for peer review committees to be required to observe due process. Lawyers and other non-physicians may have a role as consultants, but should not be voting committee members.
The effects of an adverse peer review decision are no longer limited to the relationship between a physician and a hospital. The decision becomes part of the National Practitioner Data Bank. Medical peer review must provide physicians the protections of due process.
Scott E. Segall, JD Judge, El Paso Criminal Law Magistrate Court William Pearl, MD William Beaumont Army Medical Center Box 70614 El Paso, Texas 79920 The opinions or assertions herein are the private views of the authors and are not to be construed as official or as reflecting the views of the Department of the Army or the Department of Defense.
References 1. Health Care Quality Improvement Act of 1986, 42 USC &11133 2. VITEK v JONES, 445 US 480 (1980) 3. Health Care Quality Improvement Act of 1986, 42 USC &11101 4. Iglehart JK: Congress moves to bolster peer review: the health care quality improvement act of 1986. N Eng J Med 1987; 316:960-964 5. Steffen GE: Quality medical care, a definition. JAMA 1988; 260:56- 61 6. Health Care Quality Improvement Act of 1986, 42USC &11112(b) 7. SILVER v NEW YORK STOCK EXCHANGE, 373 US 341(1963) 8. BOARD OF REGENTS v ROTH, 408 US 564 (1972) 9. Green R: Hospital peer review in a hostile environment. J Med Assoc Ga 1987; 76:138-140 10. TUMEY v OHIO, 273 US510 (1927) 11. 28 USC $455 12. US Constitution, Amend XIV 13. Board of Regents v. Roth, 408 US 564 (1972) 14. Paul v Davis, 424 US 693 (1976) 15. 42 USC $11101(2) 16. Rutan v Republican Party of Illinois, 110 SC: 2729 (1990) 17. New York State Laws of 1986, Chapter 266 18. O'Keefe DE, Conway GL: Physician discipline and professional conduct. NY State J Med 1988; 88:146-148
ii)
Part 12: Due Process/Majority Rule = Non Review by Robert V. West, MD JD FAAEM
Modern peer review is a spin off from the obligatory quality assurance and utilization reviews that are attendant to participation in payments under the Social Security Act (see 42 U.S.C. 1320(c)). Prior to the federal minimum standards for peer review, which Congress enacted in 1986 granting qualified immunity to physicians who participated as the judge and jury, most physicians were reluctant to review and critique the work of their colleagues. Furthermore, the physician being reviewed must be afforded due process according to the protections granted by the hospitals medical staff bylaws.
Most physician peer review issues in a hospital involve questions of privileges and credentials. From the standpoint of both the physician being reviewed and the peer review participants, the nucleus around which the process revolves is the formal medical staff hearing. If the peer review process is conducted according to the medical staff bylaws, if the bylaws are consistent with the due process requirements of state and federal law, and if the finding of the hearing panel is consistent with a reasonable belief that quality patient care is the issue, the physician will have little chance to obtain a reversal of a decision adverse to his interest via a court challenge. If the court finds that the physician has been afforded due process, (i.e., the foregoing standards have been met), then the court will leave to the professionals, (i.e., fellow physicians), the professional judgments regarding quality of care. On the other hand, if the court finds the peer review process was conducted in an arbitrary and capricious manner or if it finds objective evidence that issues other than purely professional ones relating to the delivery of quality care were the basis for the decision (e.g., turf battles), then the court may not only find for the physician who was being reviewed, but it may also award that physician punitive damages. Therefore, it is incumbent upon all physicians involved in the peer review process to understand all its phases and the forces which affect it.
The pre-hearing activity in peer review is investigative and informal. It may be triggered by any complaint or suspicion of which the hospital administration or its medical staff becomes aware. That investigative period may last for months during which time records will be reviewed by personnel associated with the hospital and possibly by experts outside the hospital. The physician being reviewed may be unaware of that early activity; nevertheless, the medical staff has not only been actively reviewing the physicians performance, but it may also have had significant legal counsel along the way, likely provided by hospital attorneys. Often the first indication a physician receives that an investigation is being conducted is receipt of an invitation to appear before an "action" committee for the purpose of explaining the physicians management of one or more patients.
Depending on the bylaws the physician may not be permitted to have an attorney present during that proceeding. It is important to understand that during an appearance before the "action" committee the physician being reviewed may not be entitled to examine the evidence being considered and is often not entitled to present evidence other than oral explanations. There are "action" committee procedures in place which prevent the physician being reviewed from presenting office records or other supporting medical evidence which exists outside the hospital medical records. The recommendations of the "action" committee will be transmitted through the credentialing process and ultimately a decision about the physicians hospital practice will be made by some entity, often the executive committee of the medical staff, sometimes the board of trustees of the hospital.
If restrictions are placed on a physicians practice, the physician will have an opportunity to appear before the hearing committee. It is only at this time, according to most bylaws and in keeping with due process, that the physician is entitled to receive documentation of the evidence upon which the decision to restrict the physicians practice was made and which will be considered during the hearing. That evidence can include transcripts of committee records and reports of experts.
At this point it is helpful to identify the forces that are interacting in the peer review process. The process becomes relatively more public as a result of the proceedings of the "action" committee. Members of the medical staff and hospital personnel are more acutely aware of the questions being raised. The leaders of the medical staff and the hospital administration have become united by the process. The administration has provided administrative and legal support; the physician leadership has provided professional judgment. Frequently the medical staff becomes polarized between supporters of the leadership and supporters of the physician whose practice has been restricted. The hospital administration is interested in avoiding the perception that it is not acting in the best interest of future patients. A "fault line" of confrontation has been created.
Most important is to realize the fine line drawn between exclusion from a roster and revocation of your hospital privileges. In California, the minority rule under Fenton, removal from a roster elevates your claim to a revocation of privileges. In most states (majority rule), your hospital privileges may be left intact denying you the option of peer review, but you can be removed from the schedule at the discretion of the "closed" system contract manager. Similarly, in most states employment at will means you can be left off the schedule for a good reason, a bad reason, or no reason at all. Only if your privileges are revoked, can a physician under the hospitals mandatory compliance with federal minimum standards invoke the quasi-judicial powers of the hospital-based peer review committee as it relates to the granting or denial of hospital privileges. The only legal recourse you have in a non-review state as a safeguard to this process is if you can allege and prove tortious activity on the part of the hospital peer review panel. This challenge must allege malice as to the motives of the peer review panel in order to overcome their qualified immunity.
© Copyright 1997-2000 American Academy of Emergency Medicine All rights reserved
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Enclosure 7: February 2001 Letters To The Editor of US Medicine
Military Physicians Leave For A Plethora Of Reasons I have been reading several of the articles in your publication concerning military physician retention. I have recent experience with military medicine and find much of what has been written very accurate.
I do wish to add some things: During my four year stint in the military I did not witness one single physician with the rank of O-4 or below remain in the military beyond their initial obligation for HPSP or USUHS. Thus, from what I have seen, military physician retention at the rank of O-4 and below is zero. This goes for all specialties across the board.
The only physicians I have seen stay are those in ranks of O-5 and above who seem "stuck" in the system for whatever reason. But, they are certainly in the minority and are mostly in administrative non- clinical jobs.
This all combines to produce a practicing military medical corps that is consistently youthful and relatively inexperienced.
Why this severe military physician retention problem? Obviously, the military is not a good place to practice medicine. Here are some contributing factors:
Low Pay and Difficult Working Conditions. Why continue to work for the federal government, [which] is consistently demanding more and more from physicians, when one can go to the private sector and still work as hard but be much better compensated for it? This is true for all specialties and is a "no-brainer."
Inadequate Retirement Plan. The retirement plan is not a good deal for physicians. This is because it is based upon "base pay" only, and is not based upon the total income.
Too much Managed Care. The military now seems to have a love affair with managed care, and has forced it upon its physicians. Unless one shares this passion for managed care, practicing medicine in the military, especially as a "PCM," is demanding, difficult and frustrating. This is mainly because one does not have the autonomy to limit the amount of HMO patients in his or her practice. Military medicine (in the MTF) is now 100 per cent HMO. One primary care physician who recently left the military described the experience as "hellish" because of this. This leads to the next reason.
Lack of Autonomy. All physicians place a high degree of value upon this, whether they are willing to admit it or not. Most, if not all, physicians are strong-willed, independent people or they would not have the "right stuff" to get into and through the rigors of medical school and residency. (If the military allowed them a residencywhich is a whole other problem.) Military physicians, simply because of the organization they are in, have less autonomy than any others. Granted, this is given up when one chooses to "sign on the dotted line" and accept money from the government for medical education. But as soon as freedom can be regained, most take advantage of the opportunity. However just because one "belongs" to the military does not mean that there needs to be as much micromanagement of military medical practice that there now seems to be. This micromanagement is a direct result of total "managed care."
Loss of Traditional, "Old-Fashioned" Medical Values. Military medicine now seems to be concerned more with numbers such as "metrics" and "productivity." Whatever happened to the patient? The patient seems to have become lost in all this. In fact, the patient no longer exists at all; this is evidenced by the fact that the patient has become a "customer." Pardon me, but a "customer" is someone who buys a hamburger from McDonalds. A "patient" is someone who seeks the help of a physician. But wait, the physician has been lost also, the physician no longer exists either but is now a "provider." So, we have "customers" "accessing" "providers." This doesnt sound like medicine at all. Sounds more like business doesnt it? So, there we have it folks, military medicine is now all about business. What is business all about? MONEY. So, what is military medicine all about now? MONEY. Yes, private practice is about earning money also, but it is not the prime focus. Believe it or not, most physicians I know did go to medical school because they wanted to help people. People are what is most important in their lives, not making money. On the other hand, the prime focus of military healthcare as a whole now seems to be centered around money. What does this have to do with physician retention? Practicing medicine in such an overly cost-conscious environment is often very difficult and frustrating because of the limitations that are imposed in an effort to preserve that which is valued the most: money. What limitations? Limited pharmacy formularies, strict referral criteria, and the many other limitations imposed by managed care.
Career Progression Leads Out of Clinical Medicine. In the military, achieving higher rank (and thus higher pay), almost certainly means leaving the practice of medicine for a "desk job." This is a good thing for physicians who dont want to practice medicine anymore, for whatever reason. But for most who want to continue the full time practice of medicine AND experience career progression, there is only one direction to go: out.
Promotion Dependent upon Unnecessary Non-Applicable Professional Military Education. In the military, physicians cannot be promoted beyond the rank of O-4 without "Professional Military Education." This "PME" is not geared toward medical officers in any way shape or form, but rather is totally oriented toward line officers. For a physician who wants to become a line officer, this is probably a necessary thing, but how many of those are there? Furthermore, I doubt we will ever see a medical officer in command of a line organization.
Little or No Professional Development. The military continues to deny medical school graduates the opportunity to obtain a seamless medical education from medical school through residency before entering practice. The military has come under congressional heat for this and deserves every bit of it. Hopefully, Congress will keep the pressure on to put an end to this archaic practice. No need is so great as to justify this. All too often, these unfortunate physicians must serve out their entire time with incomplete medical training, because the military then refuses to provide them with the additional education they need and ask for, or they are so disillusioned and disappointed with their military medical experience (after what has happened to them) that they just want to get it behind them. This goes for GMOs and GMO- flight surgeons. Speaking of GMO-flight surgeons, isnt it baffling that its pilots among the militarys most valuable human assetsare being cared for by its least trained physicians? Go figure.
This list is by no means exhaustive. I could go on and on, but I think most would agree that I have hit the big ones. Will anything be done to correct all this and thus the physician retention problem?
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